He disappeared for a minute and came back with the perfect tile. Upper-end, neutral color, gorgeous texture, looked expensive. We loved it.
Mr. Owner said, ‘What color grout do you want?’
We said, ‘You choose…’
AND HE DID!
The sun broke through and the birds began to sing and an ENORMOUS weight came off our shoulders.
He said, ‘What do you want in carpeting?’
‘What will go with this tile?’ I asked.
He brought out two samples.
‘Which one do you like?’ we asked. (By this time it was literally impossible for us to tell what looked good anymore!) He thumped the one on the left and we took it.
If someone had told me beforehand just how emotionally difficult the process could be, I would probably have laughed. Until I got hip-deep in the project I just couldn’t imagine. Even little things like having to make ANOTHER trip to the store turned into an utterly frustrating grind.
Words just can’t describe how wonderful it was to find a store owner who cared enough and had the experience to guide us. Next time we buy flooring we will NOT go through this again. (I’ve got my hand on a stack of Bibles as I write this!) We’ve found a store owner we can trust and we’re going to let HIM help us right from the beginning on the next project.
We paid a little more than the other store quoted us, but we didn’t care…we could hear strains from the hallelujah chorus as we left his store.
-A (now) Thrilled Customer
If you have been through the floor-buying process before, you may have found yourself nodding your head in agreement as you read this letter. I’ve listened to consumers over the years and I’ve heard stories just like this time after time.
And that’s why I’ve written this Consumer’s Guide to Floor Covering! You see, I want your floor buying experience to be a “Dream come true”, and there is absolutely no reason on Earth it can’t be. I’ve invested hundreds of hours and thousands of dollars creating a “World Class Installation Process” at First Choice so my clients’ experience will always be a great one. And based on this knowledge, I’ve written this Consumer’s Guide so YOU can have a great experience, too!
Download Our “Floor Buyers Guide” Now!
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